TERMS OF SERVICE
Use of and the sale and purchase of products from the Ash & Plumb website are governed by the Terms of Service as detailed on this page.
By browsing and using our website, you are agreeing to be subject to these terms and conditions.
Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 1-2 weeks until they are shipped. After the item is made it is then usually shipped within 2 days of completion.
Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.
Prices shown are in UK sterling and include VAT at the prevailing rate, where applicable.
We do not store credit card details and your credit card transactions are secure.
All on-line orders are encrypted and sent through our secure server, using SSL technology to prevent information from being intercepted.
If you are a retailer and keen to represent the Ash & Plumb brand with a selection of beautiful pieces in your shop or online store, then we would love to hear from you.
Please contact us on , via our contact form or even through our chat bot.